Privacy Policy

Who we are: The Swan Inn, High Street, Chaddesley Corbett, Nr Kidderminster, Worcestershire, DY10 4SD, UK. Our website address is: 

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998). We may use technology to track the patterns of behaviour of visitors to our site. This can include using a “cookie” which would be stored on your browser. By submitting information to The Swan Inn Website, you consent to the collection and use of this information by The Swan Inn. We do not sell, trade or rent your personal information to others, without your prior permission.

The Swan Inn does all in its power to manage and protect your personal information. In general, you can visit this web site without telling us who you are or giving any information about yourself and there may be cases where you will be requested to voluntarily give personal information, in such cases, you might be asked to give such personal information as your name, e-mail address, telephone number and street address. There may also be cases where a minimum of additional information will be requested for particular purposes. Except for the minimum necessary information, all such information is optional; you are free to provide it or not. In no case will the information you provide be altered without your permission.


Information You Provide to Us

You may provide us with your personal information as follows:

Communications, feedback and survey data, and related data.

We may collect personal information such as your name, email address, telephone number and any other personal information you choose to share when you reach out to us for support, give us feedback, participate in optional surveys, attend our events, participate in product research or training, or otherwise interact or communicate with us.

Marketing data.

You may provide us with your contact information and preferences for receiving our marketing communications.
Social and community content. We receive content you post on our social media pages and our community pages.

How we use your personal Information

We may use your personal information in a number of ways or as otherwise described at the time of collection:

Service delivery and operations.

We may use your personal information to:

Provide you with the Swan Inn services, create your account and manage our relationship with you.
Evaluate your eligibility for marketing offers, products and services.
Provide a product or service that you have requested through the Swan Inn Website.
Communicate with you, such as sending you electronic notifications.
Personalise your experience with our services and our communications.
Provide you with support and resolve disputes.
Authenticate your identity.
Manage event registrations and attendance, including sending related communications to you.

Marketing and advertising.

We, our service providers and our third-party advertising partners may collect and use your personal information for marketing and advertising purposes to:

Market services, products and experiences, including to deliver events and product recommendations and other non-transactional communications via email, post, telephone, SMS or push notifications, in accordance with your marketing preferences.

Personalise your experience and tailor recommendations, advertising, and offers presented to you, including through the development of insights about you and your needs based on your interactions with our products, services, and offerings.

How we share your personal information

When you interact with our services.

We may share your personal information in the following circumstances:

For certain product features.

We may use third party API services, such as Google, for certain product features. If you choose to use those features, you acknowledge and agree that you are also bound by the third party’s privacy policy. You may manage your Google API data by visiting Google’s security settings page here.

For advertising and analytics.

We may use advertising networks and other providers to manage our advertising on other sites. Our advertising partners may place cookies on unaffiliated websites in order to serve advertisements that may be relevant to you based on your browsing activities and interests and determine the effectiveness of such advertisements.

Your personal information rights

Your choices
At The Swan Inn, we believe that you have choices about the information that pertains to you or your business.

We provide all customers with options to manage the privacy of their personal information.

You may request to update your privacy settings, correct your personal information, access your personal information, delete your personal information and update marketing communications from us by contacting us at

Manage marketing communications from us.

You may also click unsubscribe at the bottom of the marketing emails. We do not sell or share any personal information collected with third parties for their own marketing or advertising efforts.

Contact Us

If you have questions or comments about this Privacy Policy or our practices, please contact us: